Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D | Microsoft Customer Stories
Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Granite Networks to learn how to create your own agent with Copilot Studio.
What is Catalyst Copilot?
Catalyst Copilot is an intelligent agent developed by Amgen's knowledge management team using Microsoft Copilot Studio. It helps drug developers by ingesting, filtering, and reasoning over a vast collection of information, making it easier to find relevant data and insights quickly. With a Q&A interface, it allows users to ask questions in natural language, streamlining the process of knowledge transfer and accelerating research and development.
How long did it take to build Catalyst Copilot?
The development of Catalyst Copilot took approximately six weeks. The main goal was to enhance the accessibility of Amgen's curated knowledge resources, enabling drug developers to find the information and people they need more efficiently. This aims to shorten the discovery cycle and improve the overall drug development process.
What impact does AI have on R&D at Amgen?
AI is transforming the research and development process at Amgen by automating parts of the scientific workflow and enabling better science at scale. By using AI to analyze and classify information, Catalyst Copilot helps researchers quickly access insights, thereby reducing the time spent searching for data. This shift allows teams to focus on what they already know and fosters a more efficient approach to knowledge management.

Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D | Microsoft Customer Stories
published by Granite Networks
Granite Networks was founded in 1998 on the simple premise of providing businesses with IT services and support as solid and dependable as our namesake. We built our business from one referral to the next, counting on our results to inspire our clients to recommend us to others. Since that time, we have consistently earned the trust of our clients by focusing on our clients’ businesses, our clients’ goals, and our clients’ success. Today, Granite Networks has the honor of serving clients including professional service firms, manufacturers, commercial service firms, financial institutions, schools, non-profit agencies, and more.
Imagine your business operating in a world where technology is no longer a hurdle to overcome, but a powerful ally in your journey to success. That’s the world we create for our clients with GranITe Works®.
Designed with precision and a deep understanding of diverse organizational needs, GranITe Works® is not just a service, but a commitment to deliver world-class technology administration. It’s a promise to transform the way you perceive IT costs - predictable, transparent, and scalable.
In essence, we don’t just make IT work - we make IT work for you.® Welcome to a world where technology is your partner in success. Welcome to GranITe Works®.